Who We Support
Compliance that respects independence in supported living.
Evidence person-centred, least-restrictive support across tenancies without importing a care home model that does not fit.Supported living is regulated differently because people are tenants in their own homes. MW Compliance Hub reflects that: capacity and choice run through the documentation, restrictive practice is monitored deliberately, and outcomes evidence focuses on independence rather than institutional routine.
Compliance challenges
What makes this difficult.
Tenancy versus care boundaries
Providers must evidence that support does not become control within someone's own home.
Mental capacity and consent
Capacity assessments and best-interest decisions must be decision-specific and properly recorded.
Restrictive practice monitoring
Any restriction must be justified, least-restrictive, reviewed and evidenced.
Small dispersed teams
Staff at individual schemes can drift from organisational standards without close oversight.
Outcome evidence
Regulators want progress toward personal goals, not just task completion.
How MW Compliance Hub helps
The modules that carry the work.
Policy Centre
Supported living policies written around tenancy rights and choice.
View moduleProcedure Library
Scheme-level procedures adaptable to each person's routine.
View moduleCompliance Centre
Regulatory mapping for supported living rather than a residential template.
View moduleAudit Centre
Audits covering capacity, restrictive practice, finances and tenancy support.
View moduleAction Centre
Actions owned by scheme leads with provider-level visibility.
View moduleRisk Management
Positive risk-taking recorded with balanced decision rationale.
View moduleIncident Management
Incident and behaviour-support data analysed for trends.
View moduleSafeguarding Centre
Safeguarding pathways sensitive to tenancy and independence.
View moduleStaff Training Matrix
Training compliance per scheme and per support worker.
View moduleEvidence Centre
Outcome-focused evidence for inspection.
View moduleQuality Assurance
Person-centred quality checks including tenant feedback.
View module
Consultancy support
Expert help alongside the platform.
- CQC registration
- Registration for new supported living services, including scope of regulated activity.
- Mock inspections
- Scheme-level rehearsal with tenant and staff conversations.
- Governance reviews
- Review of capacity, restrictive practice and tenancy governance.
- Policy development
- Policies for positive behaviour support, finances and independence.
- Improvement plans
- Plans focused on rights-based practice and outcome evidence.
- Registered Manager support
- Support for managers covering multiple dispersed schemes.
- Inspection preparation
- Evidence preparation aligned to the right-support model.
Sentinel AI
Real-time guidance grounded in your own documents.
- Explains your least-restrictive practice position to staff on shift.
- Suggests evidence that demonstrates progress toward personal outcomes.
- Supports documentation of capacity and best-interest decisions for review.
- Guides new support workers through your organisational procedures.
- Finds the relevant policy for a tenancy or independence question instantly.
Sentinel AI supports professional judgement and your organisation's own procedures. It does not replace clinical advice, regulatory decision-making or emergency services. In an emergency, always follow your escalation policy and contact the appropriate emergency service.
Outcomes
What changes for your service.
- Improved governance across dispersed schemes
- Better inspection readiness under right support, right care, right culture
- Stronger compliance with the Mental Capacity Act
- Reduced risk of unlawful restriction
- Improved staff confidence in rights-based practice
- Greater oversight of outcomes across the organisation
FAQs
Questions we are asked most.
Ready to strengthen supported living services?
Speak to a consultant about your service, explore the platform in detail, or review pricing for your size of organisation.
Supporting regulated care providers across England.