Platform
Every module you need. One platform.
Modular by design. Start with policy and audit, add care records, workforce, analytics and Sentinel AI as you grow — without changing systems.
Modules
Grouped the way you actually work.
40 modules sharing one evidence base, so nothing is entered twice.
Compliance & Governance
Policy Centre
Authoring, approval and issue of every policy
A single controlled home for your policies — drafted, reviewed, approved, issued and acknowledged, with a permanent version history behind every document.
Learn moreProcedure Library
Working instructions your teams actually use
Step-by-step procedures that sit underneath each policy, written in plain language for the people carrying out the task at the point of care.
Learn moreCompliance Centre
The regulatory backbone of your organisation
Policies, procedures and evidence mapped to the regulations they satisfy, updated when the law changes.
Learn moreEvidence Centre
Every claim you make, evidenced
A structured evidence store mapped to regulations and quality statements, so any assertion can be proven in seconds.
Learn moreQuality & Improvement
Audit Centre
A structured audit programme without spreadsheets
Schedule, complete, score and act on audits across every location, with actions generated automatically.
Learn moreAction Centre
Every improvement action in one accountable list
Actions from audits, incidents, complaints, inspections and consultancy visits converge into a single tracked plan with owners, deadlines and evidence of closure.
Learn moreMock Inspections
Know your rating before the regulator tells you
A full simulated inspection against the Single Assessment Framework with a predicted rating and prioritised plan.
Learn moreInspection Readiness
A live readiness score, not an annual panic
Continuous assessment of how prepared you are right now, broken down by key question, with the specific evidence still missing.
Learn moreRisk & Safety
Risk Management
A living risk register leadership actually reads
Organisational, clinical and operational risk in one register with scoring, controls, owners and review cycles.
Learn moreIncident Management
Report, investigate, notify, learn
Structured incident recording with investigation support, statutory notification prompts and thematic learning.
Learn moreSafeguarding Centre
Concern to conclusion, fully documented
A dedicated workflow for safeguarding concerns, alerts and enquiries with strict access control and a complete chronology.
Learn morePeople & Learning
Learning Centre
Mandatory training, tracked and evidenced
CPD-aligned eLearning mapped to the Care Certificate and mandatory training standards.
Learn moreStaff Training Matrix
One RAG grid that proves workforce compliance
A live matrix of every staff member against every required course, including classroom and third-party training.
Learn moreCompetency Management
Trained is not the same as competent
Observed competency assessments, supervisions and sign-offs that evidence capability, not just course completion.
Learn moreRostering
Right staff, right place, right skills
Scheduling that understands training expiry, contracted hours, travel time and safe staffing levels.
Learn moreHR & Workforce
The employee record inspectors ask to see
Personnel files, right-to-work, DBS, references and employment documents held in one compliant workforce record.
Learn moreRecruitment
Safer recruitment, end to end
Vacancy to induction, with the compliance checks built into the pipeline rather than chased afterwards.
Learn moreCare Delivery
Care Planning
Person-centred digital care records
Digital care plans, risk assessments and reviews built around outcomes and what matters to the person.
Learn moreCare Notes
Recording at the point of care
Structured daily notes captured on mobile, with prompts for quality and immediate visibility of exceptions.
Learn moreMedication Management
Electronic MAR with a full audit trail
Administration recording, missed-dose alerting, stock control and medication audit in a single controlled workflow.
Learn moreDementia Centre
Specialist practice, built in
Dementia-specific assessments, life-story tools, environmental audits and staff learning in one dedicated centre.
Learn moreInsight & Oversight
Governance Dashboard
Well-led, demonstrated with data
A single governance view drawing audits, incidents, complaints, training and risk into one assurance picture.
Learn moreQuality Assurance
A continuous improvement cycle you can prove
Plan-do-study-act cycles linking audit findings, feedback and incidents to measurable improvement.
Learn moreKPI & Analytics
The numbers that predict quality
Configurable KPIs across compliance, workforce, incidents and feedback, with benchmarking between services.
Learn moreMulti-site Management
Group oversight without losing local detail
Manage two services or two hundred with group-level rollups, local autonomy and consistent standards.
Learn moreEngagement
Complaints Management
Complaints handled to timescale, every time
Log, acknowledge, investigate and respond within statutory timescales, with themes fed into quality improvement.
Learn moreFeedback Centre
The voice of people you support, captured and acted on
Surveys for people using the service, families, staff and professionals, with automatic theme analysis and 'you said, we did' reporting.
Learn moreFamily Portal
Families informed, appropriately
A secure portal giving families the updates they need, with consent and permissions controlled by the service.
Learn morePlatform
Forms Builder
Build any form without waiting for us
A drag-and-drop builder for audits, checklists, assessments and returns, with routing, scoring and reporting.
Learn moreDocument Library
One controlled home for everything else
Your own contracts, certificates, plans and correspondence, version-controlled and permission-managed alongside the policy set.
Learn moreAPI & Integrations
Connect the systems you already run
A documented API and prebuilt connectors so payroll, HR, finance and clinical systems share data rather than duplicate it.
Learn moreSentinel Intelligence
AI Compliance Assistant
Regulatory answers in seconds, on every page
Ask any compliance, care or incident question and get the immediate actions, the relevant regulation and exactly what to document.
Learn moreAI Policy Writer
Adoption-ready policies in minutes
Generate a complete, regulation-mapped policy for your service type, ready for review, approval and issue.
Learn moreAI Audit Writer
Bespoke audit tools on demand
Describe what you need to audit and Sentinel builds the question set, scoring and evidence prompts for you.
Learn moreAI Care Plan Review
A second pair of expert eyes on every plan
Sentinel reviews care plans for person-centredness, risk coverage, consistency and regulatory sufficiency.
Learn moreAI Inspection Coach
Rehearse the conversation before it happens
Practice inspector questions by key question, get feedback on your answers and see which evidence to have to hand.
Learn moreAI Evidence Reviewer
Does your evidence actually prove it?
Sentinel assesses uploaded evidence against the quality statement it is meant to support and flags what is weak or missing.
Learn moreAI Risk Predictor
Signals before incidents
Pattern analysis across incidents, audits, staffing and feedback to surface emerging risk before it becomes harm.
Learn moreAI Action Plan Generator
From findings to a credible plan
Turn audit findings, inspection reports or incident outcomes into a prioritised action plan with owners and timescales.
Learn moreAI Report Writer
Board and regulator reports, drafted for you
Generate governance reports, provider information returns and board papers from the data already in your platform.
Learn moreNeed expert help?
Book an MW Compliance Hub consultant.
When the software isn't enough, our specialists step in — CQC registration, mock inspections, policy authoring, incident response and executive advisory.